Lucknow Development Authority v. M. K. Gupta 1994 (1) SCC 243

In absence of any indication, expressed or implied there is no reason to hold that authorities created by the Statute are beyond purview of the Act.... The legislative intention is thus clear to protect a consumer against services rendered even by statutory bodies. The test, therefore, is not if a person against whom complaint is made is a statutory body but whether the nature of the duty and function performed by it is service or even facility".